Enhanced mailroom management efficiency.

Digital mailroom services
Grace digital mailroom services provide a seamless solution for businesses looking to transition from traditional, paper-based mailroom operations to a digitised and automated system. With this service, organisations can efficiently manage incoming mail, enhance operational workflows, and improve collaboration, all while maintaining critical security standards.

Digitisation of physical mail
Grace uses advanced document scanning systems to digitise and index paper-based mail into secure digital formats with autocaptured metadata. All mail is processed with a clear, auditable chain of custody at our secure scanning facilities.
Secure access anytime
The digitised mail content is securely uploaded to the ELO Digital Office content services platform. It is protected by security encryption, audited for SOC2 compliance, and accessible only through role-based permissions.
Custom integration
Digitised mail can be seamlessly integrated with business systems like Microsoft Office Suite and Salesforce, streamlining workflows, reducing human errors, and fostering collaboration across departments.
Custom mail disposal
Eliminating traditional physical mail distribution frees up resources and gives businesses the flexibility to securely shred, store, or return the original mail according to the organisation’s policies.
Case study

The Australian Electoral Commission (AEC) is a Commonwealth agency responsible for federal elections, referendums, and managing the Commonwealth electoral roll.

Book a consultation
At your business

At your business
We offer a free, no-obligation on-site consultation with our digital solutions specialists. During the visit, we’ll assess your project requirements and design a customised project delivery plan with transparent pricing.
Over the phone

Over the phone
Grace offers a scheduled phone call consultation with a digital solutions specialist. Our workplace information management specialists will be able to assist you with project design, deliverables and pricing.