Our quality management systems are certified to ISO 9001 standards, ensuring we consistently meet customer expectations.
This standard also drives continuous improvement, reduces risks, and ensures compliance with regulations.
Committed to quality.
Our quality assurance certifications and industry accreditations are key to improving operational efficiency and ensuring compliance with industry standards. These certifications help us enhance service quality, minimise errors, and boost customer satisfaction while providing customers with a strong assurance of our reliability.
Certifications
Our commitment to quality and security assurance certifications is at the core of everything we do. Certifications such as ISO 9001 for Quality Management and ISO 27001 for Information Security are more than just seals of approval; they serve as vital tools to enhance operational efficiency, maintain stringent industry compliance, and deliver exceptional service to our customers.
Our commitment to quality and security assurance certifications is at the core of everything we do. Certifications such as ISO 9001 for Quality Management and ISO 27001 for Information Security are more than just seals of approval; they serve as vital tools to enhance operational efficiency, maintain stringent industry compliance, and deliver exceptional service to our customers.
At Grace, we prioritise reducing our environmental footprint by following AS/NZS ISO 14001:2001 standards.
Our team integrates these objectives into every project, monitoring progress and compliance at every stage to minimise environmental impact.
Information Security Management ISO 27001
Grace is aligned with global standards of best practice information security management.
Offering organizations a practical framework and functional guidelines to assist with the improvement of information security and to be recognized accordingly – worldwide.
KPMG audited reporting on our controls over data security, availability, processing integrity, confidentiality,
and privacy in accordance with the American Institute of CPAs SOC II standards.
Payment Card Industry Data Security Standard (PCIDSS) physical storage only.
Employee safety is our highest priority. We strictly adhere to state and national OH&S regulations
and comply with ISO 45001, which requires measurable steps to prevent workplace injuries.
Accreditations
Our industry accreditations are important commitments to quality, professionalism, and compliance with established standards and industry benchmarks.
OMNI is a network of the world’s finest corporate moving and relocation companies operating on every continent. It is represented worldwide by organisations that have demonstrated the excellence of their service, their market influence, their financial security and their talent for innovation.
Grace is proud to hold FAIMPlus and FAIM DSP accreditations, the gold standard for quality in international relocations, awarded by FIDI. With rigorous standards audited by Ernst & Young, FAIM ensures excellence in operations, risk management, data protection, and financial stability. Grace stands among an elite group of international movers, certified across all our Australian international gateway branches.
Our global supply chain partners play a key role in our service delivery and procurement.
We ensure compliance with anti-trust and modern slavery protocols.
Locally, we believe in prioritising diversity to drive innovation and support Indigenous businesses.
As Supply Nation members, we are dedicated to fostering inclusion and creating opportunities for Indigenous communities through our procurement decision making.
Affiliations
We are proud and active members of the leading industry associations across Australia, South America, Europe, Asia, and the United States, including AFRA, RIMPA, AIMA, IAM and FIDI. These affiliations enable us to maintain high standards and stay informed about the latest industry trends.
We are proud and active members of the leading industry associations across Australia, South America, Europe, Asia, and the United States, including AFRA, RIMPA, AIMA, IAM, BAR, FIDI, and ICEFAT. These affiliations enable us to maintain high standards and stay informed about the latest industry trends.
