Packing Service

Yes, you can pack your own boxes. Some clients elect to pack clothes, books and linen and leave the more fragile items to us. If you choose to do this, we will supply you with appropriate professional quality boxes and packing materials.

We can also provide you with instructions for packing your boxes, however we cannot be responsible for any breakages in boxes packed by you. Our Grace Easycover extended warranty does provide a level of protection against  damage sustained to owner packed cartons.

Depending on the size of the household, we generally schedule our removalist packing service to occur on the day immediately prior to uplift. An average family of four persons will typically have approximately 100 cartons to pack, which we can complete in a single day with two or three packers. Larger moves may involve two days of packing prior to the move starting.

Whilst our focus is always on the provision of a high quality service and the minimisation of damage during the relocation process, its important to be aware that your goods may be exposed to a number of risks outside of our control during transit and/or storage. 

All Grace services come with guarantees that cannot be excluded under the Australian Consumer Law (ACL). You are entitled to services that are provided with due care and skill and Grace has a duty to take all necessary care to avoid loss or damage when providing the services. There are however many risks and perils that fall outside the scope of Australia’s consumer protection laws and regulations, including the Australian Consumer Law. This is why we offer and recommend our Easycover extended warranty which is specifically designed to respond to these risks.

Yes, Grace recycles all boxes, paper and plastics. All Grace moves include an empty carton and packing material collection following your delivery.